Sigh. Not a hacking, just their screw-up. I’m sure that doesn’t make their customers feel any better.
A bizarre glitch in Chase’s website late Wednesday briefly gave some of the bank’s customers access to other people’s accounts instead of their own.
The temporary computer bug directed the Wall Street bank’s customers into the online accounts of other users, exposing their checking, savings and credit card accounts, as well as other personal information.
“Today, I logged in using my own account information and the Chase system instead logged me into an entirely different person’s account, a person I have no knowledge of,” a Reddit user posted on Thursday morning.
Other users confirmed that they found themselves mysteriously logged into other people’s accounts when they tried to access their own, and that they were able to view balances and other personal information that wasn’t theirs.
“I realized when I saw the credit card balance was under $100 and knew that was a mistake,” another user said. “I thought maybe they updated the site and was using a sample screen to show new features but I clicked around in the profile settings and saw a different name and email.”
The mixup was the result of a computer problem on Chase’s end and wasn’t the result of a hack, Trish Wexler, a bank spokeswoman, told The Post. Chase is still determining how many of its customers were affected, Wexler added.