**UPDATE Monday evening: Do I dare say it? It seems the iTunes feed is up and running 🙂 So far many reports of All Good. Last thing, some of your renewals in the last 5 days or so were not recognized by the new system, but the Humans saw them and whipped the new service into gear. If you renewed in the last week you will see that recognition kick in tonight.**
Hey everyone, just got back to the Power Shack just in time for “Sarah Palin’s Alaska” 🙂
After I watch the show I’ll be doing the “Weekend Update” podcast. I also have received an update from Rachael who worked all weekend long. We knew the subscriber service migration was going to be a big deal, which is why I put it off for so long. There are some lingering issues and I want to thank Rachael for being so thoughtful and diligent this weekend addressing them.
I know some of you are frustrated. Believe me I understand, but I’m hoping that your TAM loyalty will overcome this week or two of irritations. We all got used to things being a certain way, and that predictability will return, but what I’ve done here is change the heart of our process. While the core of it was done very well, we knew certain elemental problems would reveal themselves in the application of the new service. Things like the iTunes process I know is a pain, but the glitches will be solved. I know there are another couple of issues for existing subscribers, but those to will be solved.
At the same time, if you want to cancel your TAM membership, it would break my heart but I would understand. Just email Rachael and she’ll handle it for you. I’m making these changes in the name of ultimately making the blog and Tammy Radio bigger and stronger. We’ve got a lot of work to do, and I hope you will stand with me through this process.