This is in… Hialeah, Florida! Yes, she was fired, but the report indicates *no one* at the Taco Bell spoke English. Shouldn’t the manager, the person responsible for hiring and scheduling, also be fired? Just asking.
A Spanish-speaking Taco Bell employee in Florida was let go by the fast food chain after a video circulating on social media this week showed her refusing to serve an English-speaking customer.
The video shows the employee at the restaurant’s Hialeah location appearing to become annoyed when customer Alexandria Montgomery tried placing her order in English, the Miami Herald reported.
After getting nowhere, Montgomery asks to speak with a manager.
The employee, who identifies herself in the video as Luisa, replies in Spanish: “She is in her house sleeping,” in a dismissive tone before saying “Honey, I have a car behind you,” and closing the window…
The video shows two other Taco Bell employees coming to the drive-thru window, but neither helps Montgomery place her order.
In a statement, Taco Bell said, “This individual no longer works for the brand.”
A spokesperson told the El Nuevo Herald that “this does not meet our customer service expectations” and “We have worked quickly to resolve with the customer to ensure this doesn’t happen again.
— WSVN 7 News (@wsvn) September 14, 2018